Refund & Warranty Policy

Customer Protection

Refund & Warranty Policy

We stand behind the quality of our products. Here is everything you need to know about our guarantees.

🛡️ 30-Day Money-Back Guarantee

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Contact us at kaicher535@gmail.com to initiate a return.

⚙️ 1-Year Limited Warranty

All Krushop products are covered by a 1-year manufacturing defect warranty. If your product experiences mechanical or structural failure under normal use conditions within one year, we will gladly repair or replace it.

💸 Refund Processing

Once we receive and inspect your returned item, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.